Question 11 of 12

You are busy working on a task with a tight deadline, when a colleague from another department asks for your help with a problem. What do you do?

Option A: Explain that you are busy at the moment and suggest that they contact you later on.

Option B: Suggest that they contact another person in their own team who may be able to help.

Option C: Spend a few minutes to find out more about their problem in order to see if you can suggest a solution.