Is it safe?

Our website is secure. We are committed to protecting your privacy online. To ensure that nobody can read the information you send us we have taken the following measures:

We use encryption technology

Our secure server software encrypts all your personal information. Encryption means taking original data (e.g. your payment card number and home address) and converting into coded data so that it is unrecognisable as it travels across the internet.

When you enter the secure area of our web site you will see a padlock icon appear in the bottom hand corner of your browser window. You can click on the padlock to be sure that it is Camden council you are trusting.

We do not store your payment card details

Once we have processed your payment we will not store your card details so there is no risk that someone will fraudulently obtain them.

We comply with data protection laws

The Data Protection Act 1998 ensures the protection and care of personal information. This means that information you give us electronically will only be used for the purpose you intended.