Online payments help
Camden Online Payments will be closing down in 6 minutes to undertake daily scheduled updates. Please complete your transactions now. The system will be available again from 05:00 hrs today as usual.
Local time is 03:53
Frequently asked questions (FAQs) / Card payment verification / Online safety
Frequently asked questions (FAQs)
What can I pay online?
You can pay business rates, commercial rents, council tax, housing benefit overpayments, housing rents, leaseholder service charge invoices, other sales invoices, traffic fines and other fixed penalty notices.
Can I pay more than one bill?
Yes. You can build up a shopping basket of transactions and then make a single card payment for them all together. Please note, however, that it is not possible to mix traffic fine payments with any other type of payment in the same basket
How else can I pay ?
You can pay in all the usual ways. Go to how to pay Camden to find out the other ways you can pay.
Which cards do you accept?
You can pay by Maestro, Visa Delta, Electron, Visa, and MasterCard. We do not accept American Express and Diners Club.
Can I have a receipt?
Yes if you enter an email address on the payment details page we will send you a receipt. A downloadable receipt will also be available at the end of the payments process.
What if my card is refused?
Cards are not refused by us, they are refused by your bank. There are many reasons why this may happen and we suggest you contact your bank directly.
Why do I have to enter another password on a bank screen?
MasterCard and Visa have instructed all web sites accepting card payments to introduce this additional level of security. This is a fraud protection measure to prevent anybody who has obtained your card number and expiry date from using them to make fraudulent web-based transactions
Alternative methods of making payments:
By phonePhone the payments line 020 7974 6104. You can pay council tax, business rates, traffic fines, housing benefit overpayments and other sales invoices by selecting the automated service 24 hours a day, seven days a week.
If you wish to pay for other services or you need to speak to an operator you can do so Monday to Friday 8am to 8pm. Payments can be made by Visa Credit Card, Visa Debit, MasterCard Credit Card and Mastercard Debit.
By postPostal payments should be sent to Income Team, Town Hall, Judd Street, London WC1H 9JE. Payments can be made by cheque or postal order.
Do not send cash through the post. A receipt will be issued if you send a stamped addressed envelope with your payment.
