For the past few months, the webteam has been working on the redesign of our website. There will be a lot of improvements to how the website will work from a design and usability point of view. You will be able to find what you are looking for much quicker and identify transactions more easily.
We are now still in the first phase of Camden Council’s website redesign. There are 3 core phases in this project, that Alasdair explains in detail in the video below. It is important for us to communicate that once the website is launched, this project does not end there. There will be another 2 phases until the cycle is complete.
This blog post talks about some the insights discovered through Camden Council’s user research in early 2010 for it Website Redesign Project.
Here we discuss the usability testing process, why it is important and our research findings. You will also be able to view our eye tracking research as well as detailed research findings of our Camden residents interviews.
This blog post highlights the questionnaire structure used for user interviews and contextual enquiries.
In this blog post features interviews with two of my lovely colleagues here at Camden. They explain why this website redesign is important and how it will benefit its users and Camden residents specifically.