New website FAQ

On August 5, 2010, in Featured, General, Launch, Stage 1, by Liz Azyan

Website redesign launch and the FAQ We have now launched our new website and are on to the second stage of this project. The second stage will involve revisiting the taxonomy of our website. But to help answer any questions users might have regarding the website, we have devised an FAQ to answer them. If […]

Part 1: Welcome to our new website

On July 2, 2010, in Featured, General, Stage 1, by Liz Azyan

For the past few months, the webteam has been working on the redesign of our website. There will be a lot of improvements to how the website will work from a design and usability point of view. You will be able to find what you are looking for much quicker and identify transactions more easily.

Using Facebook and Uservoice to gain users feedback

On February 25, 2010, in Social Media, by Liz Azyan

by Liz Azyan In the process of trying to gain more feedback and clarity from users, we have conducted various surveys, focus groups, usability testing’s and interviews with users.  We have learnt a lot from these sessions regarding our user experiences and beginning to shape our strategy forward.  In order to take the knowledge we […]

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