Eye tracking analysis of new website

Part 3: Getting things done with the ‘Action Nav’

On July 12, 2010, in Featured, Feedback, General, Stage 1, User Research, by Liz Azyan

Get things done! Welcome to part 3 of our “Get things done!” series for the new website. Earlier we introduced the new look and feel of our new website with Part 1: Welcome to our new website and later revealed our ‘Mega Menu’ navigation with Part 2: How to get things done using our Mega […]

What matters when redesigning a council website?

On February 25, 2010, in Feedback, General, Stage 1, by Liz Azyan

Hello readers, My name is Liz Azyan and I’ve just recently joined Camden Council’s webteam to help redesign its website. Before coming to Camden, I was doing my doctoral research on how local government websites are engaging with citizens online. I also have been independently blogging on my own blog discussing my research at […]

Getting an insight on users

On November 18, 2009, in Councillors, Feedback, by alasdair

One of the challenges with redesigning such a large website as Camden’s, which has to provide almost 600 different services to a wide demographic of users, is how to capture the information about what users want on the site that is not there?  Of course we look at the results of our search logs and […]

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