Why user testing is important for local council websites

On July 21, 2011, in Accessibility, Featured, Usability Testing, User Research, by Liz Azyan

    The dumbest mistake is viewing design as something you do at the end of the process to ‘tidy up’ the mess, as opposed to understanding it’s a ‘day one’ issue and part of everything.” – Tom Peters (issue Journal of Business and Design, Vol 6, No. 1) Ever since we started documenting our […]

Web form

Responding to blog post “The Worst Example of Web Form Validation Ever”

On August 6, 2010, in Complaints, Featured, General, by Liz Azyan

We recently discovered a blog post that complained about one of our web forms. We have tried to leave a comment on the blog post several times but kept getting the message “Sorry, but it seems you are a Spambot.” And there was also no email address available too. So we will repost the blog […]

New website FAQ

On August 5, 2010, in Featured, General, Launch, Stage 1, by Liz Azyan

Website redesign launch and the FAQ We have now launched our new website and are on to the second stage of this project. The second stage will involve revisiting the taxonomy of our website. But to help answer any questions users might have regarding the website, we have devised an FAQ to answer them. If […]

Eye tracking analysis of new website

Part 3: Getting things done with the ‘Action Nav’

On July 12, 2010, in Featured, Feedback, General, Stage 1, User Research, by Liz Azyan

Get things done! Welcome to part 3 of our “Get things done!” series for the new website. Earlier we introduced the new look and feel of our new website with Part 1: Welcome to our new website and later revealed our ‘Mega Menu’ navigation with Part 2: How to get things done using our Mega […]

Part 2: How to get things done using our ‘Mega Menus’

On July 7, 2010, in Featured, General, Stage 1, by Liz Azyan

Getting things done on our new website using the ‘Mega Menus’ As you might already know from our previous post Part 1: Welcome to our new website, we’re unveiling our new website at the end of July and wanted to show you how you can get things done on the new site using the ‘Mega […]

Part 1: Welcome to our new website

On July 2, 2010, in Featured, General, Stage 1, by Liz Azyan

For the past few months, the webteam has been working on the redesign of our website. There will be a lot of improvements to how the website will work from a design and usability point of view. You will be able to find what you are looking for much quicker and identify transactions more easily.

Liz Azyan’s interview with eGov Bulletin on hyperlocal websites relationship with local authorities and 1st overview of Camden’s new website

On June 15, 2010, in Featured, General, by Liz Azyan

I was recently interviewed about hyperlocal websites relationship with Camden Council (in response to this blog post; “Digital Strategy: How Camden will be engaging with the local community through hyperlocal websites“) and an overview about our new website. This article has now been published and featured on E-Gov Bulletin by Dan Jellinek titled ‘Hyperlocal’ Information ‘Invaluable […]

Local government website redesign project phases and business requirements for Camden Council UK

On May 26, 2010, in Featured, General, Stage 1, by Liz Azyan

We are now still in the first phase of Camden Council’s website redesign. There are 3 core phases in this project, that Alasdair explains in detail in the video below. It is important for us to communicate that once the website is launched, this project does not end there. There will be another 2 phases until the cycle is complete.

Increasing transparency through local government web development blogs

On May 25, 2010, in Featured, General, Social Media, Stage 1, by Liz Azyan

Ever since we launched our web development blog, there has been an increased interest in local government web development blogs. Looking at some of the response below (tweets about Camden’s web development blog and some of our blog posts) that we’ve had over the past few weeks, I believe the number of local government web development blogs will increase and more lessons can be learnt within our growing community.

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