What matters when redesigning a council website?

On February 25, 2010, in Feedback, General, Stage 1, by Liz Azyan

Hello readers, My name is Liz Azyan and I’ve just recently joined Camden Council’s webteam to help redesign its website. Before coming to Camden, I was doing my doctoral research on how local government websites are engaging with citizens online. I also have been independently blogging on my own blog discussing my research at http://www.lgeoresearch.com […]

Using Facebook and Uservoice to gain users feedback

On February 25, 2010, in Social Media, by Liz Azyan

by Liz Azyan In the process of trying to gain more feedback and clarity from users, we have conducted various surveys, focus groups, usability testing’s and interviews with users.  We have learnt a lot from these sessions regarding our user experiences and beginning to shape our strategy forward.  In order to take the knowledge we […]

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