This blog post talks about some the insights discovered through Camden Council’s user research in early 2010 for it Website Redesign Project.
Here we discuss the usability testing process, why it is important and our research findings. You will also be able to view our eye tracking research as well as detailed research findings of our Camden residents interviews.
In this blog post features interviews with two of my lovely colleagues here at Camden. They explain why this website redesign is important and how it will benefit its users and Camden residents specifically.
This blog post will give you an overview of the user research we conducted over the past few months leading towards informing the redesign of our new website. Each decision applied to the new website was based on the feedback received from focus groups, user interviews, contextual enquiries and usability testings. It also highlights some of the challenges we faced within this process.